For healthcare providers
A lab you can pick up the phone and ask.
Our medical staff welcome consultations from all healthcare providers — on test selection, utilization, diagnostic use, and the interpretation of specific results.
How consultations work
Same-day answers, most days
Call the customer call centre and your question is routed to the right Laboratory Diagnostic Medicine discipline — chemistry, hematology, or microbiology. A member of our medical staff responds within one business day, and the majority of calls are handled the same day.
- General information about laboratory testing — utilization, appropriate tests to order, diagnostic use
- Interpretation of specific examination results
- Measurement of Uncertainty, available on request
- Questions or problems with testing
Naturopathic physicians
Requisitions & forms
Naturopathic testing is not covered by BC MSP and is billed to the practitioner. Please submit requests using the Naturopath Physician Specific Requisition.
Stay current
Partner & service updates
Instrumentation changes, new test targets, and collection notices are published as they happen — including current updates to CBC instrumentation and STI testing capabilities.
View partner updatesDAP-accredited facilities · View accreditation